Returns & Exchanges

We want you to love your purchase 💛 If something isn’t quite right, here’s how we can help:

Returns & Exchanges
Items may be returned within 30 days of purchase.

• With a receipt: refund, exchange, or store credit
• Without a receipt: exchange or store credit at the current selling price

All items must be in their original condition with tags attached.

Damages & Issues
If your item is defective or there was an error with your order, please contact us—we’ll make it right.

Seasonal Items
Seasonal items must be returned before the end of the season.

Final Sale Items
The following items are final sale and cannot be returned or exchanged:

• Plush
• Food
• Jewelry
• Clothing
• Personalized items
• Sale items

Need Help?
If you have any questions or concerns about your purchase, we’re here to help:

Val’s Hallmark Regina East
2589 E Quance St Regina SK S4V2Y7

306-359-1911
info@valshallmark.ca